Q. I would like the cover of the charging port, can I buy it?
(All commodities common / charging)

A.
It was not included because there were many cases where there were no cases where there was no cover, but also the case where there was no cover, but also the case where there was no cover. Also, it does not sell.
Do not get in touch with sweat and fail, so please use it with confidence.

Q. Charge could not be done. What should I do?
(All commodities common / charging)

A.
Please try the following method.

  1. Even if the screen does not turn on, try charging the clock more than 2 hours.
  2. Remove the charging cable from the clock (very important).
  3. Press and hold the power button for more than 15 seconds or the Coros logo.


If the clock can not maintain a stable charge, check if the voltage of the power outlet is too high or too low. Switch to a PC or standard USB power adapter and try again.
A particular power adapter may have a rapid charging function and is not suitable for charging Coros watches.
Also, check if there is a fragment such as metal pins at the charging port. Remove the cable from the power supply and rinse both the clock and the cable. Put them air dry and try again.

If the above method can not be charged, try all settings reset.
Settings → System → All Settings Reset

Still, if not charged, please contact us from your inquiry.

Q. Can you buy Coros Pod?
(Coros Pro / Sales)

A.
Currently, it is in situations where sales can not be sold in the relationship between radio laws in Japan.
This is not a problem that can be improved immediately, so it does not sell.

Q. Please tell me how to get music.
(Vertix 2 / Music)

A.
Prepare the MP3 extension music data, connect Vertix2 and PC with the charging cable, and transfer the target MPS music data to the MUSIC folder of the main unit.
You need pairing of Vertix2 and earphones.

Q. Where will Map download from?
(Other than PACE2 / MAP)

A.
It will be from the Coros USA site.
HOME> Support> Promote Maps.
https://www.coros.com/maps/

Q. Can I send GPX data to PACE2?
(PACE2 / MAP)

A.
PACE2 has no maps and display functions. For Apex Pro / Vertix, you can view map data that you have externally imported.

Q. When I felt that there is a problem, what should I do if you do?

(All commodities common / defect (restart))

A.
First, press the power button for more than 15 seconds, or until the Coros logo is displayed. Then, press and hold the power button again and restart.
Power button position

  • Coros PACE 2: Understanding Button (Back Key)
  • Coros Apex: Top Button (Digital Dial)
  • Coros Apex Pro: Top Button (Light Button)
  • Coros Vertix: Central Button (Digital Dial)
  • Coros Vertix2: Top Button (Light Button)


If you still do not have a defect, try to reset all settings.
Settings> System> All Settings Reset