Dealer
Stride Co., Ltd.
Operation manager name
Fukuchi Shadoch
post code
206-0002 
address
2-19-1 Ichinomiya, Tama-shi, Tokyo Coralandra II 1F
Explanation of rates other than the product price

In the case of cash on delivery, a cash on delivery fee will be charged according to the order amount.

  • ~ 9,999 yen 330 yen
  • ~ 29,999 yen 440 yen
  • ~ 99,999 yen 660 yen
  • ~ 300,000 yen 1,000 yen

again,

If the total purchase price is 5,500 yen or more (tax included), free shipping.
The total purchase price is 5,500 yen (tax included) If it is less than, please bear the shipping fee according to the delivery destination.

  • Hokkaido 1,400 yen
  • Okinawa 2000 yen
  • Other areas 700 yen 
Defective
If you contact us within one week after purchase, we will exchange free of charge at our shipping cost.
Sales volume
Nothing in stock.
Delivery time
For stock products, we will ship within 1 to 3 business days, and we will contact you for products without stock.
In addition, delivery work is closed for Saturdays, Sundays, holidays, and long holidays (Bon, New Year, GW, etc.). Please note.
In the case of delivery designation, it can be specified 5 days after the order date (not included in the order date) * Area that takes one day to deliver from 6 days later.
 
Payment method
Cash on delivery, credit card
Payment deadline
In the case of cash on delivery, please pay the product price, shipping fee, and cash on delivery fee to the delivery staff. In the case of a credit card, the card company's withdrawal date is the same.
Expiration date
Please refrain from returned goods other than defective, defective, or wrong delivery.

About size exchange
Only the replacement of shoes will be charged only once.
After the second time, it will be cash on delivery.
When you return it, please pay the original payment.
In principle, exchanges other than shoes will be delivered by cash on delivery, and outlet items will be responsible for the round -trip shipping fee even if they are shoes.
As for the size exchange such as clothing, etc., you will be returned by prime payment and will be shipped by cash on delivery.

* Regarding the size replacement, etc., please send it by e -mail or telephone within 5 days of arrival of the product, and please return it as soon as the confirmation is obtained. (Because there are necessary arrangements such as checking stock)
If you return without contact, we will not be able to respond, so please cooperate with us in advance.
Returning postage
・ Customer convenience: We ask for your burden.
・ In the case of defective products: Please send by cash on delivery.
Note) Limited to shipping methods with guaranteed courier service and post packs
* If sent by non -standard -size mail, we cannot accept it.
Service name
Stride Lab online store
phone number
050-1229-1339 
Public email address
info@stridelab.jp 
homepage address
https://www.stridelab.jp